Professional Standards Section

Office of the Police Complaint Commissioner, BC

The conduct of municipal police officers in British Columbia is regulated by the British Columbia Police Act. Office of the Police Complaint Commissioner has civilian oversight authority of the British Columbia Police Act for complaints against municipal police officers. The Police Complaint Commissioner is an independent office of the provincial legislature with an office in Victoria. The Police Act, introduced on March 31, 2010, gave the Police Complaint Commissioner extensive authority and powers related to complaints against municipal police officers. The Police Complaint Commissioner has the authority to order an additional investigation or a new investigation if he is not satisfied. He may also order an outside municipal police agency or the RCMP to conduct an external investigation, or he may order a public hearing.

The process for making a Registered or Non-Registered complaint is:

  1. Complete a Complaint Form, either using the printer friendly complaint form or the online complaint form.

  2. Send the completed Complaint Form either via email, mail, facsimile or by personal delivery to the Nelson Police Department or to the Office of the Police Complaint Commissioner.

If you have any questions about the process of making a complaint you can contact:

Office of the Police Complaint Commissioner (Victoria Office)
#501, 947 Fort Street
PO Box 9895, Stn Prov Govt,
Victoria, BC V8W 9T8.
Phone: (250) 356-7458
Email: info@opcc.bc.ca

Nelson Police Department
606 Stanley Street
Nelson, BC V1L 1N4
Phone: 250-354-3919
Email: administration@nelsonpolice.ca