Nelson Hydro customers can now pay their bills online through the account portal. You will need a copy of your bill that includes your Account and Customer numbers to register.
Click on the Online Account Portal graphic or here to register, pay your bill or learn more about your consumption.
To learn more about the Nelson Hydro Online Account Portal, check out the FAQs.
Alternate Payment Methods:
Contact Nelson Hydro for information on setting up a pre-authorized or equalized payment plan.
At City Hall, payment can be made by cash, debit, credit card or cheque.
The City offers a 24 hour drop box located at the front of City Hall.
Pay your hydro electric bill at most banks and credit unions.
Pay through your financial institution's online banking system.
When adding Nelson Hydro as a payee, we are listed as 'Nelson Electrical' or 'Nelson, City Electrical'