Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Fire & Rescue Services FAQs

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  • Call 250-352-3103 to reach our office. We have someone answering the phones 24 hours a day. If you have any questions or concerns, give us a call at 250-352-3103.

    Fire & Rescue Services FAQs
  • Generally, no, backyard burning is not allowed. At the discretion of the Fire Chief, however, a brief period of time may be opened up to the citizens to participate in a limited backyard burn, usually in spring. Intended to mitigate build-up of hard to remove fuel, it is not a guaranteed annual occurrence.

    When backyard burning is allowed, citizens must come to the Fire Hall with a copy of their home insurance to apply for a temporary burn permit. Burning without a permit may result in a fine or a fee for service. Applicants must meet certain basic safety and burn material requirements prior to a permit being issued to an address. Once a permit has been issued, owners must call the fire hall prior to lighting their pile of yard debris. This helps establish if the day’s conditions are favourable for burning, and helps avoid the arrival of a fire truck to your address. There is a $10 fee for the permit, payable by cash or cheque at the fire hall.

    For more information, please call 250-352-3103.

    Fire & Rescue Services FAQs
  • Look at your owner's manual. Usually this is the sign of a weak battery. For more information, please call 250-352-3103.

    Fire & Rescue Services FAQs
  • This time the answer is "No, with exceptions."

    Campfires are not allowed within the city limits, including fires within manufactured appliances and backyard fireplaces. 

    Campfires fueled by propane or natural gas are permitted as long as the appliance is CSA-rated and unmodified.

    Special exemptions are subject to approval by the Fire Chief. See Bylaw 3268 for a list of exemptions. 

    For more information, please call 250-352-3103.

    Fire & Rescue Services FAQs
  • Often the cause of these false alarms is spiders and insects in the detectors. Fruit flies are notorious for getting into the detectors. Use a vacuum to remove them. You may need to do this several times a year. For more information, please call 250-352-3103.

    Fire & Rescue Services FAQs
  • No. You should contact the City of Nelson's Building Department regarding installation guidelines for wood burning stoves and fireplaces.

    Fire & Rescue Services FAQs
  • No. Go to the BC Ministry of the Environment website for more information.

    Fire & Rescue Services FAQs
  • Fireworks are only permitted in the City of Nelson when used under the direction of a federally certified Display Fireworks Supervisor, and as permitted by the Fire Chief. Even the lighting small, family-sized fireworks is not allowed within city limits. In Nelson, fireworks have been known to cause serious personal harm and even house fires. If you want to see fireworks, Nelson's firefighters put on a professional show for the entire city's enjoyment every Canada Day (July 1st). For more information, please call 250-352-3103.

    Fire & Rescue Services FAQs
  • After regular work hours we answer the phones for certain City departments. If a call out to Public Works or Nelson Hydro is required, for instance, we dispatch them to the scene. In the case of Nelson City Police, when their phone lines are all in use the overflow is channeled to the fire hall's phones. For more information, please call 250-352-3103.

    Fire & Rescue Services FAQs
  • Check the Recruitment section of our site, or look for advertisements in the local newspapers. You are always welcome to call the fire hall at 250-352-3103 or come by to ask more questions about qualification requirements.

    Fire & Rescue Services FAQs
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